Showing posts with label USOF India. Show all posts
Showing posts with label USOF India. Show all posts

Sunday 10 November 2013

Plus ça change, plus c'est la même chose

An article in the Economic Times today laments that poor rural teledensity is lie to hamper achievement of India's broadband target of 175 million subscribers by 2017. Teledensity in rural India is crawling and is at present 41.64% compared to urban teledensity of 146%.We still have only about 16 million broadband connections. The usual culprits have been blames-poor rural demand and higher costs of rural roll out including non availability of fibre. 

I have recently written about NOFN/BBNL and why it should focus on its core objective of providing           non-discriminatory OFC backhand rather than trying to become a vertically integrated service provider. We already have one such public sector operator in BSNL (which has continuously resisted sharing its fibre with other service providers in spite of regulatory recommendations).

The poor results of USOF's substantial funding to the incumbent BSNL for rural wire lines and broadband are evident. Perhaps there is a need to review the entire strategy of promoting rural telecommunications. Perhaps the solution lies in a more level playing field via regulation (fixing the market efficiency gap) and public funding that encourages private participation. Please also see my previous articles on competition.

Wednesday 6 November 2013

NOFN Veering Away from its Core Objective?

In a post titled BBNL and Competition Neutral Broadband Funding I had mentioned the proposal to make India's USF funded rural broadband back haul provider into a service provider.

In an article from the Economic Times it is now learned that BBNL is likely to acquire only an Internet Service Provider license. While this is better than it trying to become a unified service provider it is not what a state funded broadband back haul network is supposed to do. It would become difficult to regulate BBNL's wholesale bandwidth and ensure a level playing field vis-a-vis its own service provider arm. 

As regards the lack of interest among ISPs to venture into rural areas to provide internet, I would not agree with the justification provided in the article. The whole idea of NOFN/BBNL was to eliminate the high speed and bandwidth back haul issue and to allow private and public players to provide last mile access (with this problem taken care off). If the Government was to provide the latter too, the funding may as well have gone to the incumbent BSNL by way of budgetary support instead of creating another PSU monopoly.

A proper study and public consultation process would be in order before assuming a lack of interest  in tapping the rural market among India's multiple  ISP's. (392 as per Department of Telecom's website). There are competition issues here which invariably mean issues realting to long term health of the sector.

Tuesday 29 October 2013

BBNL and Competition Neutral Broadband Funding

The Economic Time reports that BBNL(NOFN) which is at present an infrastructure provider may acquire a unified license and become a service provider. This broadband network funded by USOF India was to provide OFC connectivity to 2.5 lakh village panchayats (local self government offices) up to block level as private operators were not likely to cater to this market segment.

It is reported that,

"The government is looking to "revise BBNL's mandate" as it wants it to directly deliver high-speed broadband services down to the district level to maximise utilisation of NOFN infrastructure, which is the communications ministry's biggest telecom venture.

The immediate plan is use the NOFN resources to build a "government-user overlay network" — akin to a virtual private network — for delivering a host of citizen-centric e-services to bridge the digital divide across rural India.

The DoT has proposed joint funding of the "proposed overlay network" by the Universal Services Obligation Fund (USOF) and the ministry of rural development. It wants USOF to handle the entire upfront capex payout — pegged at Rs 3,750 crore — and the rural development ministry to handle opex over a 10-year span - estimated at about .`1,860 crore a year - putting the total cost at Rs crore, excluding taxes."

In my previous posts on National Broadband Plans and incumbent centric, public funded Broadband Networks I have highlighted the importance of competition and avoidance of market distortions or recreation of monopolies. I believe that if BBNL were to complete roll out and the government was to focus on            e-government services (applications), a host of private and public sector telecom service providers would step in to provide last mile connectivity for broadband enabled services on commercial considerations.

In fact it has recently been reported that India has croseed the billion mark as far as e governance transactions go. Also that, "[w]ith more parts of the country getting connected through the National Optic Fibre Network, industry watchers expect more citizens to be accessing government services over the internet. ... The network has been launched in pockets of Rajasthan, Andhra Pradesh and Tripura, with some 80,500 transactions already recorded."




Thursday 17 October 2013

Broadband Market in India

It is reported that,

"BSNL [with 9.97 million broadband subscriber[s] with continues to lead the table of top five internet service providers followed by Bharti Airtel (1.43 million), MTNL (1.10 million), Hathway (0.37 million) and You Broadband (0.32 million) till the month of July.

According to the data released by  the Telecom Regulatory Authority of India (TRAI), total broadband subscriber base in the country has increased from 15.19 million at the end of June 2013 to 15.24 million at the end of July 2013.

“This is a monthly growth of 0.33%. Yearly growth in broadband subscribers is 3.79% during the last one year (July 2012 to July 2013)”, it said. "

That for a country of 1.2 billion this broadband penetration is negligible and that the market is far from competitive is evident. Please see my previous posts on this issue such as,

-There is More to Broadband than Physical Infrastructure,
-Avoiding the Recreation of Monopolies in the Age of Superfast Broadband,
-Continuously Declining Wire Lines in India,
-Access Regulation as Important as nationwide Backhaul

and many others under the labels USOF India and Broadband Networks

Friday 11 October 2013

National Broadband Plans-The Largely Un-examined Competition Debate

I recently came across a very interesting post on the subject of competition in OFC roll outs. This well written post by Paul Budde argues that (in the Australian context but extrapolating through examples to the international context) either we do not really need infrastructure competition in OFC infrastructure or at least it is not a very practical possibility. He cites USA and Europe as examples of lack of nation-wide fixed line competition.

It would take much more than a blog post to analyse his arguments but I would like to make one simple counter argument. Why must we have a nation wide network? In vast countries like India, USA and Australia even regional or sub regional fixed networks would be a feasible option. In non viable areas, competitive service provision may be seeded by Universal service funding. Please see my post on the Indian USOF model at Broadband Networks through the Infrastructure Sharing Route. This model did succeed in creating potential competition to the incumbent with USOF subsidy even in a remote region of the country. Other posts on infrastructure sharing could also be viewed. 

Perhaps the inability to fathom such a model comes from historical reasons wherein in almost every country the incumbent managed to protect its monopoly by harping on the economies of scale issue and the best option with the state was to regulate prices etc. Regulating monopolies cannot solve inefficiency and lack of drive to innovate that plagues all monopoly service provision. Readers are invited to read my previous posts on NBN and NOFN. Today both networks are delayed and mired in roll out problems. There is a news item about NOFN planning to impose heavy penalties on its vendors who are delaying roll out. Need I say more. I have written earlier cautioning against the faddish nature of national broadband plans and the fact that they are likely to recreate monopolies with the usual set of associated problems.

Also, unlike Mr Budde, I am not so sure that mobile networks can ever be considered perfect substitutes for fixed lines. European regulators seem to agree with me.  

I do agree that service level competition is very critical, but as far as competition in broadband goes, if it is there at every level-all the better. 

Tuesday 8 October 2013

Fixing the Market Efficiency Gap in India

I had mentioned in my post titled, "Regulate in Haste Repent at Leisure" about TRAI's recent recommendation in favour of  a considerable reduction in reserve price of spectrum and those relating to permitting spectrum trading. I had stressed that what is important is that all regulation must be based on sound economic analysis placing consumer interests above all. The latter includes a healthy, viable and competitive telecom sector. Another related post is "Regulate in Haste Repent at Leisure-Comments from EU and India" These are all under the labels Telecom Regulation & Competition

A lot has been said about the regulatory deficit in India. A recent article by Sanjeev Aga literally agonsies about this issue in relation to the Department of Telecommunications processing of TRAI's above mentioned recommendations.

A long quote from this article is added here as the writer is interesting and eloquent in his anguish:

"But let us even assume this Trai exercise eventually ends well. Would that address sector issues? Unfortunately, no. Consider policies that allow intra-circle roaming before an auction, and disallow it afterwards. Or those that confer technology-neutrality in 1999 and withdraw it in 2012 in the name of unliberalised-spectrum. For the jargon-challenged reader, spectrum liberalisation and technology neutrality mean the same thing (the Danish Business Authority website offers a clear explanation of this). Such ad-hocisms abound because policies are not supported by robust policy institutions. The better type of investors watch policy, but they derive confidence only from the quality of institutions behind the policy.

Planning Commission member Arun Maira worries that since we are not fixing institutions, India is falling apart. A complex, high growth, trillion-dollar economy, with money power sloshing around, has outgrown the governance model of the 1950s. Among the handful of quality policy institutions we have is the Reserve Bank of India, and that is a product of the Raj. The notion that ministers and ministry departments should run sectors such as hydrocarbons, aviation, telecom, power, or railways is anachronistic. The DoT has capable Indian Telecom Service officers who ran fixed line operations in Bharatiya Sanchar Nigam Ltd's earlier avatar. A quirk of fate finds them designing policy for mobile telephony of tomorrow for which they have been provided neither exposure nor training. With no symmetry between authority and consequence, between work and appreciation, self-respecting people must resent being reduced to their present pass. When spewing out penalty notices becomes a defence mechanism, you sense that these people may be present physically but they have seceded emotionally! What is true of telecom is equally true of several other sectors. The old is dying and the new cannot be born!

Having two policy institutions for telecom, DoT and Trai, was always a crazy idea, an outcome of confused intention and timid disposition. Like in every advanced international jurisdiction, telecom policy formulation should have been tasked to the regulator from its inception. Now, better late than never! But for this Trai will have to step up its game. Amending the Trai Act is a mere first step. The regulator would be tested on its sector knowledge, in widening the talent pool to attract the best, in the quality of its output, in the confidence inspired in investors, in the moral authority exerted, and in the thought leadership provided to India and to the world.

India is at a juncture where the absence of quality governance institutions is strangling growth. This has been the single biggest cause of the economic downturn. Second-generation reforms are not about mindlessly repeating what was done 20 years ago. They require dismantling mental blocks and building quality governance institutions for at least half-a-dozen sectors, of which telecom is one. This fond wish must now await any new government. Meanwhile, the Telecom Commission and the Empowered Group of Ministers should rally in support of the Trai recommendations."

I have written about a possible way forward-Providing a competition policy framework to our regulation. The article is titled "Of Airwaves, Incumbents & Good Governance-The Urgent Need for A Robust Competition Policy Framework"

Saturday 5 October 2013

Access Regulation as Important as Nationwide Backhaul

I have been repeatedly stressing on the importance of competition as a means to ensure not only universal service and access to telecommunications but also sustained growth of the telecommunications sector.  Even in situations where there is  platform competition, due attention needs to be paid to competition is copper line access networks. 

As reported in a news item from Telecomputer.com 

"Access regulation remains a necessity in the Netherlands to ensure effective competition between fixed networks, according to a report from Ecorys for Tele2. Most EU countries have just one national access network, based on copper. Regulation is aimed at creating a 'ladder of investment', providing alternative operators various ways to deliver services. The tariffs and conditions should be structured in such a way to encourage alternative operators to invest in their own networks and equipment, allowing them to differentiate their offering, according to the report. The last step on the ladder is deploying a competitive local loop. 

In the Netherlands, the country benefits from DSL, cable and FTTH infrastructure for broadband. The roll-out of fibre will mean an eventual end to the use of the copper network. The telecom regulator has always found that "two is not enough" with the copper and cable networks and supported third-party providers with wholesale access regulation. The report concludes that access regulation will remain necessary to support this in future and during the transition to fibre. "

For the market to remain competitive, competition on copper must continue, and the position of alternative DSL providers such as Tele2 and Online must be protected. This should include access to a regulated virtual local access service and a continuation of subloop unbundling.

Competition in  last mile connectivity is particularly important in developing countries like India where platform competition is very limited. The Indian situation is that unbundling is not mandated and has not taken place and 3G wireless services are largely unavailable in rural and remote areas. USOF  India's wireless broadband scheme that would have introduced competitive provision of the same in rural areas was criticized by the regulator as being premature and in conflict with 3G roll out obligations and never took off. This is one of the major reasons for the minimal wire line broadband penetration in India. 


Tuesday 1 October 2013

News for USOF India

Apart from its Scheme for its scheme for subsidised Mobile Phones and tablets, USOF India has been in the news lately on two counts.

This is first on account of the telecoms regulator's (TRAI) recent recommendations on improving connectivity in the North Eastern states of India. It is reported that based on Department of Telecom's request, TRAI has suggested inter alia that:

(i) A 2 per cent discount be provided in licence fee, charged annually, of those telecom operators who cover at least 80 per cent of the habitations with a population of 250 and subsidies for installation of solar power units at telecom towers.

(ii) Providing seamless connectivity across National Highways in the North East region covering Arunachal Pradesh, Assam, Manipur, Meghalaya, Mizoram, Nagaland, Sikkim and Tripura.

(iii) Providing subsidy from Universal Services Obligation fund for bandwidth charges through satellite connectivity.

Also [t]he regulator has asked state governments in North East to address issues raised by the telecom operators on priority so that they are encouraged to roll-out services faster, provide land, government building, power for mobile towers, single-window clearance system for all telecom related issues among others.

My comments are that this is a welcome initiative. However, I do not find merit in a roll out based discount.  Past experience has shown that roll out is very difficult to establish conclusively. It also tends to encourage fraudulent coverage claims. I would prefer output based subsidy for clearly targeted interventions.

The second news item states that USOF has been asked by DoT for its views on viability gap funding required for achieving DoTs green telecom targets. It is reported that USOF, "is likely to advice the government based on findings of Indian Council for Research on International Economic Relations (ICRIER) on this issue."

Also that, 

"The telecom department plans to urge Asian Development Bank to extend long-term soft loans to India's cash-strapped telecom sector which has been clamouring for viability gap funding (VGF) as a precondition to invest in capex-intensive green energy technologies mandated by the government. ....Discussions on incentivising green energy were triggered by DoT's refusal to ease targets linked to renewable energy deployment for running towers sites. The green policy requires telcos to migrate 50% of all cell towers in rural areas and 20% in urban areas to hybrid power by 2015. By 2020, operators will need to run 75% and 33% of cell towers in rural and urban zones, respectively, on hybrid supplies. Hybrid power has been defined as a mix of grid supplies and renewable energy based on solar, wind, biomass or fuel cells."

USOF has previously encouraged use of solar and solar-wind hybrid renewable energy in its subsidised mobile infrastructure project but the scheme remained in pilot phase. It also liaised with the Ministry of New and renewable Energy in this regard. There is a DoT report on this subject titled "Hybrid Wind/Solar Power for Rural Telephony- Green Solution to Power Problems

Wednesday 25 September 2013

There is more to Broadband Penetration than Physical Infrastructure

This is a theme that runs through by blog. In this case I am speaking not only about broadband enabled services and capacities of stakeholders but also the need for a vibrant market with multi-stakeholder participation and abundant competition at every level, infrastructure, services and content.

An article in the Economic Times titled "Why Broadband is Stuck"  by Mr Pradip Baijal, draws attention to the heavy reliance on PSU incumbents in India to the detriment of outcomes. An example cited by him is the present NOFN scheme which is still in the roll out phase. He speaks about the need for sharing available infrastructure including the aspect of unbundling available fixed line infrastructure. There is also a mention of spectrum sharing. 

What this boils down to is Telecom Regulation. I have argued time and again in  this blog about the need for regulation to keep customer interest in focus and that encouraging competition is one of the best ways of doing so. As regards, the regulatory issues in universal access to broadband services in the Indian context, my article titled "Universal Service Policy in India-Theory and Practice" pointed out the damage done to rural wire line and broadband penetration by regulation that favoured the incumbent at the cost of competition and growth  of services. This paper was written in 2010 but we perhaps have not progressed much in practice as is evident from USOF India's current activities.

Wednesday 18 September 2013

More about USOF India's Device Subsidy Scheme

The Economics Times today reports that the Telecom Commission of India has approved a Rs 50 billion scheme to provide subsidised mobile phones to specially identified beneficiaries in rural areas. the original proposal was to provide these to workers enrolled in the state funded MNERGA (employment guarantee scheme). However it now appears that a more detailed mechanism for identification of beneficiaries is to be determined. further, the TC has also raised objections about choice of the incumbent operator on nomination basis. These are in my view positive developments. Please see my comments under USOF India. The last post on this subject was titled, "Reactions to USOF India's Device Subsidy Schemes & the Confusion over Universal Service Funding"

Thursday 12 September 2013

Reactions to USOF India's Device Subsidy Schemes & the Confusion over Universal Service Funding

I had written earlier about USOF's intended Mobile handset Scheme. While phones for voice alone may be unavailable to relatively few in rural areas, they may not be owned by women, aged and disabled. If we are aiming at smart phones for internet/broadband access, in my view, affordability of devices is a necessary but not sufficient condition for universalizing broadband access especially for rural India which has negligible broadband penetration. On the supply side, we also need good quality and affordable  connectivity (absent even in urban areas at present) and on the demand side we need locally relevant content in vernacular languages as well universal accessibility to cater to needs of disabled, illiterate and aged populations. My views on this subject may also be seen in previous posts on Broadband Ecosystem.

It has now been reported that 

"The Telecom Commission, the highest decision-making body in Department of Telecom (DoT), recently approved a proposal to give free mobiles to families in villages and tablet PCs to students in government schools that could cost the exchequer nearly Rs 10,000 crore.

The scheme is expected to benefit 2.5 crore individuals in rural households while the free tablet programme would cover 90 lakh students in 11th and 12th classes.It is to be jointly funded by the Department of Telecom and Universal Services Obligations Fund (USOF) – a fund to facilitate telecom services in rural areas. The project is proposed to be implemented through state-run BSNL which will float tenders for sourcing of mobile phones and tablets.The tablets will cost around Rs 4,972.5 crore, of which the USOF will fund 60 per cent and the remaining amount will be provided by DoT.Similarly, the mobile phone scheme, meant for mainly MGNREGA workers, is estimated to cost the government Rs 4,850 crore.The mobile phones and tablet PCs are proposed to come with a warranty of three years. Both the schemes are expected to start after March 2014. ..The tablet PC will be distributed in three phases where is first phase 15 lakh students will be covered, 35 lakh in second phase and 40 lakh in third phase. Under the proposed scheme, students will get tablets for duration of their studies at the school they are enrolled with.

The mobile phone scheme is proposed to cover 25 lakh beneficiaries in first year, 50 lakh in second, 75 lakh in third and 1 crore in fourth year. The mobile phone scheme, meant for mainly MGNREGA workers is likely to be completed over period of six years."

A critique of this initiative may be seen in a newspaper editorial titled "Honey Pot" It has criticized the Fund for being bureaucratic and tight fisted in the past but is also very critical of this scheme which is labeled as a populist measure at the cost of operators whose revenues go towards funding the subsidies. The argument is that the Fund should have been wound up to spare the operators the mandatory contributions to USOF so that they could provide rural services.

It is a fact that much of rural penetration has taken place outside the realm of USOF. I would be a bit wary of device subsidies unless they are restricted to the really deserving (socially/economically)and clearly under served such as rural women, aged and disabled. I would also fault the choice of the incumbent by nomination for almost every recent USOF endeavour. This goes against the letter and spirit of USOF Rules besides being anti competitive. (Read post on Competition for my views on the subject).

However, it is wrong to assume that if the USOF were scrapped operators would have with this money. It is in fact a part of their license fees and hence would be recovered any way. Neither would  they would cater to non viable market segments on their own even if no license fees (or universal levy) was recovered from them. US Funds are supposed to be a competitively neutral, transparent, targeted and hopefully minimal way of providing incentives to bridge the actual access gap. The concept has proven to be more effective than at least rural  roll out obligations in India. The problem arises when the Fund is not used in this ideal manner. This can be traced back to regulatory frameworks and underlying institutions but it is wrong to imagine  that markets can achieve universal service on their own.







Saturday 7 September 2013

The Oldest Item in the US Basket-Still Indispensable

An article in the Times of India on 8.9.13 titles "As PCOs hang up, distress calls drop" highlights the importance of public calling offices (PCOs) or pay phones as thet are called in some parts of the world. It is said that ever since the number PCOs are in decline, the number of calls being received from distressed children on the government funded Child Helpline has decreased sharply. As many of these children would be orphans, homeless or from marginalized segments of society, the Helpline would have been a lifeline of sorts to report mistreatment or to locate shelter. It is suggested that the solution lies in installing free phones to the child hotline. 

In India the Village Public Telephone (VPT) schemes were the first to be launched by the Universal Service Obligation Fund and have now been discontinued. As private PCOs outpaced the USOF subsidized in numbers and quality of service this was the right thing to do. However, the government does need to ensure the availability of PCOs in both rural and urban areas. 

One option could be to install purely government/CSR funded phones which can dial all types of public /welfare related hotlines and emergency services. These phones should also be equipped with assistive technologies to make them disabled friendly.This would serve the public well and is a worthy cause for USOF to espouse and support. The revenue earned from calls could meet some of the installation and maintenance costs.


Saturday 31 August 2013

ICTs for Indian farmers

A 2009 Deloitte Assocham Report on mobile VAS as a means of inclusion speaks about the sheer enormity of the problem of reaching out to a billion plus population to ensure provision of "basic hygiene and sanitation, clean drinking water, basic healthcare, primary education to adequate housing, roads, higher education, banking facilities, disease control, and disease management. Each problem is exacerbated by its sheer magnitude.  (Refer Table 1)."


Thus, India is a country where rural areas in particular are financially excluded. The RBI has officially directed banks to explore ICTs based solutions through the business correspondent model whereby a village can be covered even in the absence of a brick and mortar branch.

Recently, the Mint carried an article about RuPay a card payment network like Visa and masterCard that is revolutionizing how Indian farmers handle money. Through RuPay Kisan (farmer) cards farmers can make electronic payments at lower transaction costs. It is a domestic system launched in 2012 by the National Payment Corporation of India and many banks (national, private, cooperative and rural) provide vards affiliated to it for population in small towns and villages. While RuPay cards are usable at all ATMs, only 25-30% of the point of sale(PoS) machines are compatible and this is being tacked. Nevertheless, such facilities are empowering farmers through ICT enabled financial inclusion.

The Indian USOF  had also initiated a scheme for ICT enabled banking services in rural India on pilot basis in collaboration with BSNL as an adjunct to the Rural Wire Line Scheme. It dis not succeed due to various stakeholder coordination issues but USOF should in my view continue to strive to support such services. 


Wednesday 28 August 2013

Responsible Policy Making Needs Sound Regulation

I was impressed by an article published in the Times of India today- "Muddling through Food Security" by Ashok Gulati, Chairman of Commission for Agricultural costs and Prices. Writing about the recently passed food security bill, this economist has succinctly explained the pitfalls of the food subsidy programme proposed to cost Rs 1,30,000 crore at current prices. He has stated that it will probably not achieve its objective of better nutrition, but will drive up our fiscal deficit while diverting precious funds from other critical areas such as sanitation, drinking water and female education needed to address malnutrition and health in our country.  Commenting that, "the art of policy making lies in achieving desired ends with minimal costs" he has pointed out that instruments like conditional cash transfers can achieve desired ends much more efficiently without distorting agri-markets.

I draw attention to this contentious issue as an example of India's desperate need to mandate a full fledged, transparent economic analysis of state funded schemes. Tax payers have a right to know that we are achieving short term growth and equity in efficient ways that will not cause long term harm to our economy. We do have a lot of debate in the media and in the parliament, but it should be based on a structured analysis of the proposed regulation backed by hard facts and figures that policy makers own up responsibility for. Decision makers may not then find it so easy to ignore rationality in favour of other considerations. Placing hard facts and figures in the public domain would empower citizens.

My blog concerns ICTs penetration. This issue is relevant for that as well. In a developing country like India, we have less than satisfactory institutional capabilities, leading at times to less than efficient policy making even when we have sound inputs from within and outside policy making bodies.Regulation that mandates transparent economic analysis and placement of the full justification for policy measures in the public domain can in my view counter regulatory capture and rent seeking.

Take the example of subsidising Universal service.  I have written earlier about USOF India's proposed scheme to subsidise mobile devices.  If regulation mandated a transparent socio-economic cost benefit analysis of this measure necessitating justification that this is the only/best way of increasing mobile penetration among the rural poor, it would help policy makers make better decisions. 

Another  area where much improvement is required in Indian policy making, is that economic analysis of a policy has to capture a much larger canvas as.  has been painted for us by Mr Gulati in his article. We have to  examine the impact of policy making on the sector and economy as a whole rather than conveniently bury our heads in the sand. This reminds me of my concerns about state funded broadband roll outs. Previous posts can be seen under the labels Competition , National Broadband Plans and Broadband Networks.





USOF India's Scheme for Mobile Towers in Disturbed Areas

The Universal Service Obligation Fund of India is soon to sign an MoU with BSNL the incumbent telecom operator (PSU)  for setting up mobile towers in states affected by naxal violence. Repeatedly,

 "BSNL has already floated a notice inviting tender for setting up 1,315 sites of 2G GSM network in left-wing extremist areas of Bihar, Jharkhand, Orissa and West Bengal for five years, which is extendable by two years....There were, however, some differences over costs between BSNL and USOF. " When BSNL was "[a]sked whether the tender calls to set up towers in four states while the Cabinet had cleared setting up mobile sites in nine states,[the BSNL CMD] said the company has already established towers in some naxal affected states, which just need to be maintained....The towers, which have been a long-pending demand of the Home Ministry, will strengthen the telecom network resulting in increased penetration in LWE affected areas and other areas facing security challenges."

In case the entire capital and operating costs are being given for states where towers did not exist earlier, it would seem that USOF could have gone in for bidding to obtain competitive rates. There is no information in the public domain to suggest that other mobile service providers were not willing to participate in this programme.


Friday 23 August 2013

The Demand Side of Broadband Expansion-Telemedicine

As per the telecom live magazine (August issue) the Department of Telecommunications is collaborating with other ministries/ departments to establish the utility of the NOFN. This includes the Ministry of Health & Family Welfare which has reportedly stated in an inter ministerial meeting held in June 2013 that fibre connectivity and computers are critical for telemedicine applications. There is no doubt about that but a proper and detailed assessment of needs and gaps would be critical for BBNL to usefully boost telemedicine in rural India in a systematic manner.

We could learn something from USA 's experience. It has for the past 15 years run a programe to subsiise connectivity fo rural healthcare. 

As per an article titled, "FCC Rural Health Care Program coming up woefully short" in November 2010 a Government audit  said that the FCC "has not conducted an assessment of the telecommunications needs of rural healthcare providers as it has managed the primary Rural Health Care Program, which limits FCC's ability to determine how well the program has addressed those needs." In addition, government auditors found that the FCC has not developed specific performance goals for the Rural Health Care Program and has developed "ineffective" performance measures." 

However another article, "$400 million FCC fund to bolster rural telemedicine networks," describes the Federal Communications Commission plan to expand on the above-mentioned programme to " make up to $400 million available to healthcare providers in order to create and expand telemedicine networks nationwide, linking urban medical centers to rural clinics while providing greater access to medical specialists and instant access to electronic health records. "

It is said that, 

"According to the FCC, the Healthcare Connect Fund could cut the cost of broadband healthcare networks in half, through group purchases by consortia and other efficiencies. The fund will provide a 65 percent discount on broadband services, equipment and connections to research and education networks, and healthcare provider-constructed and owned facilities (if shown to be the most cost-effective connectivity option), while requiring a 35 percent HCP contribution.To be eligible for the funding, applicants must be public or not-for-profit hospitals, rural health clinics, community health centers, health centers serving migrants, community mental health centers, local health departments or agencies, post-secondary educational institutions/teaching hospitals/medical schools, or a consortia of the above."

USOF India needs to learn from successes and pitfalls of such initiatives while coming out with specific programmes to address demand side of the broadband ecosystem.




Sunday 18 August 2013

Avoiding the Recreation of Monopolies in the Age of Superfast Broadband

I have been writing about this subject quite often. I worry that in our enthusiasm to provide universal access to high speed broadband on an urgent basis, nations who are going in for incumbent centric OFC roll out are erring on the side of monopoly recreation and regulatory headaches apart from all the ill effects of non competitive service provision.

It would appear that similar concerns are being expressed vis-a-vis the rural roll of broadband network in UK. Lack of competition in selection of Universal Service Providers runs the risk of higher than required costs in the short run apart from the usual problems associated with monopoly service provision in the long run. Australia's NBN has been subject to similar criticism.

Quite predictably, Indian USOF's project whereby incumbent BSNL is to to roll out 2199 mobile towers in insurgency prone rural areas is reportedly  running into cost issues even before the project has taken off.

Please see previous posts on competition and National Broadband Plans and Competition. 




Friday 9 August 2013

The Huge Potential of Internet in Young India

An interview with Google's Managing Director Rajan Anandan published in the Mint on August 10, 2013 makes it clear how positive they are about the growth of mobile internet/broadband in India. He has been quoted as follows:

"India has the third largest number of Internet users in the world right now, at around 150 million users, and most of the new additions have been mobile users. That’s a huge audience, and what we’re seeing is that the Internet has gone mainstream. Around 50 million people are watching video online, up from 15 million two years ago. Around 37% of all YouTube viewers in India are doing so on a mobile device.
One area that’s of particular interest to us is the small business uptake. SMB (small and medium businesses) ads have been growing in the triple digits, with large adoption. Our role there has been to help build the ecosystem. We’re also seeing some very positive trends with e-commerce. I think that the industry reached its inflection point at the end of 2011. The growth was around 40% in 2011, and in 2012 it was 120%. People became familiar with buying things on the Net...
The audience has also definitely become more sophisticated, and the kinds of offerings available now, prove that.For example, “Local” is growing now; it’s in its early days, and there isn’t enough data in place yet, but if you look at things like Maps, or movie ticketing, or look at a company like online food and restaurant guide Zomato, then you can see that there is a lot of great potential, and I think that by the end of 2014 all the pieces will be in place for this to really grow."

The future is very bright as far as m and e services are concerned. As I have written earlier in my post titled, "M Education & the Demographic Dividend," which may be seen under posts labeled Mobile Education, India is a young country with 54% of the population being under 25.  In fact India is often cited as an example of the demographic dividend whereby the larger relative share of working age population has the potential to progress the economy to higher rates of growth.

In the near future India will be the largest individual contributor to the global demographic transition. A 2011 International Monetary Fund Working Paper found that substantial portion of the growth experienced by India since the 1980s is attributable to the country’s age structure and changing demographics. The U.S. Census Bureau predicts that India will surpass China as the world’s largest country by 2025, with a large proportion of those in the working age category. Over the next two decades the continuing demographic dividend in India could add about two percentage points per annum to India’s per capita GDP growth.[ Extreme actions are needed to take care of future basic minimum living standards including food, water and energy. As per Population Reference Bureau India's population in 2050 is projected to be 1.692 billion people. (Source: http://en.wikipedia.org/wiki/Demographic_dividend)

Thus, educating, employing and mainstreaming all segments of India's youth and working age population is critical for socio-economic progress. I have also mentioned earlier in several posts including those labeled Broadband Ecosystem, that locally relevant content in the local language is the key to growth. Mr Anandan too has drawn attention to the fact that the next 300 million customers in India will not speak English. The spread of local language content will be helped along with "improvements in speech to text and voice controls." He has very rightly pointed out that internet offers more value in small towns which are in fact driving growth. I believe that this is also true of rural India.

In an article titled "Empowering India-Opportunities in Rural Telecommunications" published in the Telenet magazine in January 2012, I had written that,

 "there is tremendous potential in rural markets especially given the background of robust mobile connectivity and the imminent spread of broadband to rural India.  What rural India needs desperately is information, knowledge and urban quality services. This translates into a huge market opportunity for providers of ICT enabled access to information, education, health, financial services, commerce and employment opportunities etc." 

I had also mentioned that,

 "it is amazing how many an urban Indian actually believes that there would necessarily be very low demand for broadband in rural areas. Already there are more internet users in small towns than the top eight metros put together. Interestingly more than 20% users are school children and 10% users belong to lowest socio-economic strata . While only a minority of rural Indians may be able to afford individual access to broadband on account lack of computing devices and power, this does not imply a lack of demand for broadband enabled services. In interactions during the verification of USOF’s wire line broadband scheme, it has clearly emerged that better off rural families across the country do buy computers for the same reasons as urban families do -children’s education, knowledge and entertainment or as an aid to their incomes/businesses. They would relish good broadband connectivity as much as urban Indians do........There is also a healthy demand for public access broadband facilities. This is logical in the face of near absence of local infrastructure and services. Just as an urban Indian searches online when looking for a new or locally unavailable information, service or product, rural Indians too would like to research/access the same online. This is a rural reality even today.  Booking journey tickets online is a simple example. If credit cards are a problem intermediaries (village level entrepreneurs (VLEs)) with credit cards step in to facilitate transactions.  VLEs also facilitate online money transfers, download mobile software etc. Skype is just as useful and popular amongst rural Indians as a means to reach out to relatives in cities/abroad. This demand will only grow as the rural literacy rate rises beyond the current 68.91%  and knowledge and            e-connectivity increasingly become key to empowerment.  The demographic profile of our country means that more than 50%.rural Indians are less than 25 years old. They have the same affinity for the worldwide web as urban youth. I have personally seen rural school girls downloading online games with as enthusiastically as any city-bred child. The frustration with the speed of the connection was palpable!"


Wednesday 7 August 2013

More on Broadband Networks & Ecosystems-New Zealand's Efforts

In a post titled "National Broadband Networks:Regulation, Universal Service, Competition & Monopolies," I had stated that while most of these these public/US funded OFC networks are slated to be open access networks, care should be taken to avoid displacing private investment and initiative which may have been forthcoming with the right regulatory environment or incentives. Use of public funds/universal service funds should ideally be restricted to areas where markets have failed and logically the best course is to bid out such network provision to allow a level playing field between private and public operators. This may lead to a more fragmented approach than one integrated network but contractual obligations can ensure seamless connectivity between and non-discriminatory open access to backbone networks owned by various entities.  (see previous blog post) Such a PPP approach rather than publicly/incumbent owned networks may prove to be more competition and growth friendly in the long run even if it entails more effort in the short term. The use of public funding in pockets where no operator will venture or where effective competition is unlikely in spite of effective regulation (akin to European Commissions white or grey areas) is however justifiable. 

The fact of the matter is that in many countries we are now rolling out state supported national broadband networks which often rely on the incumbent. My view on this is we should be careful about the trade off between short term expediency (time, cost and effort saved) and long term imoact by way of competition, innovation and growth. 

I once again reproduce below a quote from the ITU report on the State of Broadband 2012

"Broadband networks and services are more than simple infrastructure – they represent a set of transformative technologies that promise to change the way we communicate, work, play and do business.  It is essential that every country  takes  broadband  policy  into account to shape its future social and economic development and prosperity, emphasizing both the supply and demand sides of the market. Further, it is crucial to adequately evaluate the potential alternatives to be implemented in order to encourage private sector investment. A “one size fits all” policy to broadband roll-out could have negative implications for the ICT market. Finally, a detailed cost-benefit approach should be adopted when evaluating different public policies and regulatory options to promote the growth and development of broadband in different countries around the world."

In this context, in the same post I had placed links to comparisons of Australia's NBN with New Zealand, South Korea and Singapore's national broadband network efforts.

A comparison with USA's efforts can be seen at "NBN vs. the world: The American experience." It is accepted that USA relies on a more hands off approach favouring competition and that Australia is more dependent on its incumbent Telstra. Its interesting to note that NBN's Myers is quoted as saying that
the U.S. market structure has caused a problem of its own “It’s actually resulting in very much a patchwork network across the states.” Different companies deploy different technologies from each other, and even within their own footprint offer different speeds in different areas, he said. “There’s no consistency across the marketplace.

Another viewpoint of  Rod Tucker, a professor at the University of Melbourne is that, 

Verizon has rolled out an extensive fibre-to-the-home network in the US,” but hasn’t seen much take up, ..."This is because the Verizon fibre network runs alongside competing HFC and ADSL networks. The lesson that Australia can learn from this is that facilities-based competition can be inefficient."

I donot agree with this conclusion at all and in fact I believe relying on a single technology and single network is not prone to the same fallacious "telecom as a natural monopoly" argument that we encountered in the era of copper line access. It will most probabaly lead to the same regulatory headaches in the future.

A comparison with Korea is available at  "NBN vs the world: The Korean experience." The success  achieved through an emphasis on developing the entire broadband eco-system is evident.

"[Korea] developed e-health, e-learning and e-government services when it began constructing its broadband networks... which allowed the government to pinpoint early on where problems were and commercialise the technology earlier. This allowed citizens to become accustomed to online services such as online banking and e-trade."

Most importantly,

"The Korean government has also put in place a competitive environment to allow as many broadband operators as possible...We’re seeing a very aggressive campaign from their government... promoting and making broadband networks available. One thing that we can learn is that there is a place for government to put into place policies and best practice to ensure that operators are able to make available the services that the customers want

The Government in my view should do just that, promote through regulation and policy rather than get involved in actual roll outs.

A detailed description of New Zealands's  Ultra-Fast Broadband (UFB) initiative and the Rural Broadband Initiative (RBI) is available in an article titled, "NBN vs. the world: The New Zealand experience." The article 

Another article "NZ gov seeks submissions on telco regulation" describes the proposed review of New Zealand's Telecommunications Act 2001 which in its first phase will examine will examine "whether the current regulatory framework is adequate for New Zealand’s migration from legacy copper infrastructure to fibre networks and discuss pricing components of the current regulatory framework."

What I liked was the focus on "competition for end-users, how the commercial interests of access providers and seekers can be promoted and how to effectively encourage investment for the long-term benefit of end-users." and " innovation in the telco market and deregulation in instances where there is sufficient competition."

India needs to pay attention as we often review telecom policy from the technology end rather than focus on consumer benefits and work backwards. We also rarely commence our analysis with competition as the desirable end result.

Previous posts on Competition, Broadband Networks and National and National Broadband Plans may also be seen.


State Speared Fibre Roll outs-NBN

Australia's NBN is almost always in the news for political reasons. An article titled, "Quest for 21st Century Broadband: A Tale from Down Under" also mentions  problems of slow roll out and slow uptake apart fro  NBN being the subject of "political football."

Thus it is written therein that,

 "The project had only reached 207,500 homes at the end of June, well below its target of 341,000. And only 70,100 of those with access to the network had signed up as paying customers......

 ....Work had to stop earlier this year when deadly asbestos was found in the pits where workers were laying new fiber cabling, and some sections of the network had to be redone in the nation’s capital Canberra because of poor workmanship.  The latest blow came on Monday, when the the Government-owned NBN Co. announced it would have to find new contractors to install fiber cabling in homes in South Australia and Western Australia."

Perhaps the problem lies in the size of the venture being implemented by a single telecom operator. Readers may also like to see "Broadband Networks through the Infrastructure Sharing Route" where I have described projects for state/regional OFC network roll outs by USOF India where the implementing USP is selected through bidding. Also see posts on Broadband Networks